Retail Branch Growth Leader — Customer Relationships & ESOP

Woodforest National Bank; Humble (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) ESOP match

Paid Time Off

Medical coverage

Job summary

Woodforest National Bank in Humble, Texas, seeks a Retail Assistant Branch Manager to align with the Branch Manager on driving results and growing consumer and business customer relationships. The role emphasizes community engagement, in-store partnerships, and delivering the Woodforest Experience to customers daily.

Key duties include supporting branch sales and revenue goals, growing deposits and loans, and mentoring staff while maintaining confidentiality and compliance with policies.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate’s degree and 2 years of relevant and transferrable sales and/or customer service experience.
• OR a Bachelor’s degree and 1 year of relevant and transferrable sales and/or customer service experience.
• High School Diploma or equivalent required.

Responsibilities

• Assist Manager in achieving branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services beneficial to the customer.
• Assist Manager in developing and leading innovative strategies to grow, retain and deepen consumer and business relationships.
• Proactively grow business deposits and loans through inside and outside business calling.
• Enhance customer experience and the reputation of the Bank by warmly and sincerely greeting, engaging, and developing relationships with customers, community members, and retail partners.
• Embrace and leads a technology driven customer experience.
• Lead, partner and execute a community engagement strategy with a Community Development Relationship Manager in order to be an engaged and intrinsic community partner.
• Inspire and coach team members to reach their full potential and act as a positive role model.

Skills

Sales experience

Customer service

Education

High School Diploma or equivalent

Associate’s degree

Bachelor’s degree

Job description

Woodforest National Bank in Humble, Texas, seeks a Retail Assistant Branch Manager to align with the Branch Manager on driving results and growing consumer and business customer relationships. The role emphasizes community engagement, in-store partnerships, and delivering the Woodforest Experience to customers daily.

Key duties include supporting branch sales and revenue goals, growing deposits and loans, and mentoring staff while maintaining confidentiality and compliance with policies.