Retail Branch Growth & Customer Experience Lead

Woodforest National Bank

Greenville (SC)

On-site

USD 55,000 - 85,000

Full time

5 days ago

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Job summary

Woodforest National Bank seeks a Retail Assistant Branch Manager in Greenville, SC to drive branch sales, deepen customer and business relationships, and support community engagement. You will promote banking products, deliver the Woodforest Experience, and lead a team in a fast-paced environment.

The role requires 3 years of sales or customer service experience, with an option for higher education as detailed in the qualifications.

Qualifications

3 years of relevant and transferrable sales and/or customer service experience.
OR an Associate’s degree and 2 years of relevant and transferrable sales and/or customer service experience;
OR a Bachelor’s degree and 1 year of relevant and transferrable sales and/or customer service experience.
High School Diploma or equivalent required.

Responsibilities

Assist Manager in achieving branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services beneficial to the customer.
Grow consumer and business relationships and community engagement.
Develop and lead innovative strategies to grow, retain and deepen consumer and business relationships.
Proactively grow business deposits and loans through inside and outside business calling.
Exhibit operational excellence through diligent adherence to policies and procedures.