Retail Banking Teller & Customer Relationship Pro

Woodforest National Bank; Hondo (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Woodforest National Bank is seeking a Branch Banking professional in Texas to drive in-store sales while delivering exceptional customer service. You will process transactions, open accounts, and support branch operations with a focus on accuracy and compliance.

The role emphasizes proactive product recommendations, problem solving for customer inquiries, and a positive, engaging presence at the point of sale.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience.
• OR a Bachelor’s degree.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales experience

Customer service

In-store banking experience

Communication skills

Education

High school diploma or equivalent

Associate's degree

Bachelor's degree

Job description

Woodforest National Bank is seeking a Branch Banking professional in Texas to drive in-store sales while delivering exceptional customer service. You will process transactions, open accounts, and support branch operations with a focus on accuracy and compliance.

The role emphasizes proactive product recommendations, problem solving for customer inquiries, and a positive, engaging presence at the point of sale.