Retail Banker: Customer-Focused Teller & Services Pro

Woodforest National Bank; Temple (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Woodforest National Bank is seeking a Retail Banker to join our team in Temple, TX. You will engage customers, identify needs, and promote bank products to enhance the customer experience at the branch.

The role includes handling transactions, opening and maintaining accounts, and supporting branch operations with a customer-centric approach. Prior in-store banking experience is a plus; strong communication and a positive attitude are essential.

Qualifications

• 3 years of relevant and transferable sales and/or customer service experience.
• OR an Associate’s degree and 1 year of relevant and transferable sales and/or customer service experience;
• OR a Bachelor’s degree.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales

Customer Service

Education

High School Diploma or equivalent

Associate’s degree

Bachelor’s degree

Job description

Woodforest National Bank is seeking a Retail Banker to join our team in Temple, TX. You will engage customers, identify needs, and promote bank products to enhance the customer experience at the branch.

The role includes handling transactions, opening and maintaining accounts, and supporting branch operations with a customer-centric approach. Prior in-store banking experience is a plus; strong communication and a positive attitude are essential.