Retail Banker: Customer‑Focused Banking Pro

Woodforest National Bank; Denison (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

Woodforest National Bank in Texas is seeking a Retail Banker to engage customers, open accounts, process transactions, and recommend bank products to meet financial needs. Training will be provided to help you grow within the organization.

The ideal candidate has 3 years of sales or customer service experience, or an associate/bachelor's degree. Prior in-store banking is a plus; strong communication and a positive, engaging attitude are required.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience.
• Bachelor’s degree.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Addressing customer inquiries and concerns with Woodforest Customer Experience standards.

Skills

Sales experience

Customer service

In-store banking experience

Education

Bachelor's degree

Associate’s degree

High School Diploma

Job description

Woodforest National Bank in Texas is seeking a Retail Banker to engage customers, open accounts, process transactions, and recommend bank products to meet financial needs. Training will be provided to help you grow within the organization.

The ideal candidate has 3 years of sales or customer service experience, or an associate/bachelor's degree. Prior in-store banking is a plus; strong communication and a positive, engaging attitude are required.