Retail Banking Specialist — Build Relationships & Sell

Woodforest National Bank; Decatur (TX); On-site; USD 34,000 - 52,000; Full time

Job summary

Woodforest National Bank is seeking a Retail Banker in Texas- Decatur to be the face of the branch, engaging customers and providing personalized financial solutions. You will undergo comprehensive training to improve product knowledge and customer experience while supporting daily branch operations.

The role emphasizes achieving sales goals, processing transactions, and handling account services. A positive, engaging attitude and prior in-store banking experience are preferred, with

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience.
• Bachelor's degree.

Responsibilities

• Achieve individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automatic teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in line with Woodforest training.

Skills

Sales experience

Customer service

Education

High school diploma or equivalent

Associate's degree

Bachelor's degree

Job description

Woodforest National Bank is seeking a Retail Banker in Texas- Decatur to be the face of the branch, engaging customers and providing personalized financial solutions. You will undergo comprehensive training to improve product knowledge and customer experience while supporting daily branch operations.

The role emphasizes achieving sales goals, processing transactions, and handling account services. A positive, engaging attitude and prior in-store banking experience are preferred, with