Retail Banking Support & Compliance Specialist

First National Bank of Williamson; Fort Wright (KY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Life and disability insurance

Critical illness insurance

Accident insurance

Hospital indemnity insurance

Pet insurance and pet discount program

401(k) plan

Generous paid time off policy

Generous holiday schedule

Job summary

The Retail Support Specialist at First National Bank of Williamson provides essential back-office and compliance support to teller and branch operations, enabling frontline staff to focus on customer service. The role handles transaction research, account corrections, and administrative processes to keep branches running smoothly.

Under guidance from the Director of Retail Support, you will assist with BSA procedures such as CIP and CTR preparation or review, uphold policies, and contribute to

Qualifications

• High school diploma required.
• 3+ years of banking, customer service, or administrative experience.
• Familiarity with retail banking operations.
• Proficiency with Microsoft Office and banking systems.

Responsibilities

• Assist back-office functions supporting teller operations.
• Process routine administrative tasks for retail banking and maintain documents.
• Collaborate with teller managers and frontline staff to resolve needs.
• Assist with CTR, CIP, and other BSA procedures as assigned.
• Ensure compliance with policies, procedures, and regulations.

Skills

Banking operations knowledge

Microsoft Office proficiency

Attention to detail

Customer service experience

Education

High school diploma

Tools

Banking systems

Job description

The Retail Support Specialist at First National Bank of Williamson provides essential back-office and compliance support to teller and branch operations, enabling frontline staff to focus on customer service. The role handles transaction research, account corrections, and administrative processes to keep branches running smoothly.

Under guidance from the Director of Retail Support, you will assist with BSA procedures such as CIP and CTR preparation or review, uphold policies, and contribute to