Retail Banking Store Lead - Customer Experience

TD Bank; New Jersey; On-site; USD 41,328 - 61,992; Full time

Job summary

TD Bank is seeking an Assistant Store Manager in Beach Haven, NJ, to lead a team in delivering exceptional customer service, sales growth, and efficient store operations. The role emphasizes coaching staff, managing day-to-day activities, and ensuring compliance with banking regulations.

The position requires an undergraduate degree or equivalent experience, with 2+ years in customer-facing roles and supervisory capabilities.

Qualifications

• Undergraduate degree or equivalent experience required.
• 2+ years of customer and/or sales experience.
• Supervisory or leadership experience preferred.
• Notary License preferred.
• NMLS registration preferred.

Responsibilities

• Lead day-to-day service, sales, and operational objectives.
• Coach and develop a team to deliver legendary customer service.
• Oversee complex advisory activities and ensure compliance with policies.

Skills

Customer service

Sales

Leadership

Microsoft Office

Notary License

Education

Undergraduate degree or equivalent experience

Notary License (Preferred)

NMLS registration (Preferred)

Tools

Microsoft Office

Job description

TD Bank is seeking an Assistant Store Manager in Beach Haven, NJ, to lead a team in delivering exceptional customer service, sales growth, and efficient store operations. The role emphasizes coaching staff, managing day-to-day activities, and ensuring compliance with banking regulations.

The position requires an undergraduate degree or equivalent experience, with 2+ years in customer-facing roles and supervisory capabilities.