Retail Banking Specialist & Relationship Builder

Guaranty Bank & Trust Company; Memphis (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Guaranty Bank in Memphis seeks a Universal Banker to deliver retail banking services and build relationships with customers. This role processes transactions, opens accounts, and promotes products while supporting branch operations.

It emphasizes customer service, community involvement, and adherence to bank regulations. A High School Diploma is required; 1–2 years in banking is preferred, and Notary is a plus.

Qualifications

• High School diploma or equivalent required.
• 1-2 years of banking or related field experience preferred.
• Notary certification preferred.

Responsibilities

• Process new account paperwork and applications.
• Identify unmet needs and offer suitable products.
• Promote products and cross-sell to customers.
• Open, maintain and close deposit accounts.
• Participate in community events to increase bank visibility.
• Assist with customer inquiries on current accounts and services.
• Perform teller functions such as deposits, withdrawals, loan payments.
• Balance cash drawer and maintain branch cash controls.

Skills

Relationship building

Customer service

Cross-selling

Cash handling

Attention to detail

Compliance

Education

High School Diploma or equivalent

Post-secondary certificate or degree in Accounting, Finance or Business

Job description

Guaranty Bank in Memphis seeks a Universal Banker to deliver retail banking services and build relationships with customers. This role processes transactions, opens accounts, and promotes products while supporting branch operations.

It emphasizes customer service, community involvement, and adherence to bank regulations. A High School Diploma is required; 1–2 years in banking is preferred, and Notary is a plus.