Relationship Banker: Growth, Service and Impact

Millennium Bank; Chattanooga (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Life insurance

AD&D insurance

401(k) with employer matching

Employee Assistance Program

Paid time off

Paid holidays

Disability insurance

Job summary

Millennium Bank in Downtown Chattanooga is seeking a Universal Banker to deliver exceptional customer service while supporting both the teller line and platform functions of the branch. This role handles everyday banking transactions, opens new accounts, and identifies opportunities to connect customers with products and services that may benefit them.

The Universal Banker is a key part of the team, providing flexible coverage across branch functions while maintaining accuracy, professionalism,

Qualifications

• High school diploma or GED required.
• At least 1 year of banking experience preferred.
• 2+ years of cash handling and customer service experience preferred.
• Previous experience working directly with the public preferred.
• Experience with account opening, teller operations, or retail banking preferred.

Responsibilities

• Provide friendly, professional service to new and existing customers.
• Process a variety of routine banking transactions, including deposits, withdrawals, check cashing, transfers, loan payments, payoffs, cashier's checks, cash advances, and other account transactions.
• Process ATM, night deposit, mail deposit, term deposit, and retirement savings transactions as applicable.
• Assist customers with debit card orders and maintenance.
• Open and maintain consumer and business deposit accounts, including checking, savings, and money market accounts.
• Develop understanding of Millennium Bank's products and services to identify customer needs and provide appropriate solutions.
• Recognize cross-selling and referral opportunities and connect customers with the appropriate banking professional.
• Balance cash drawer, maintain cash levels, and report discrepancies.
• Follow bank policies, procedures, security requirements, and applicable regulations.

Skills

Customer service

Cash handling

Attention to detail

Fraud awareness

Teamwork

Communication

Education

High school diploma or GED

Job description

Millennium Bank in Downtown Chattanooga is seeking a Universal Banker to deliver exceptional customer service while supporting both the teller line and platform functions of the branch. This role handles everyday banking transactions, opens new accounts, and identifies opportunities to connect customers with products and services that may benefit them.

The Universal Banker is a key part of the team, providing flexible coverage across branch functions while maintaining accuracy, professionalism,