Retail Banking Specialist II: Customer Advisor

TD Bank; Burlington (MA); On-site; USD 32,029 - 42,361; Full time

Job summary

TD Bank is looking for a Retail Banker II in Burlington, Massachusetts. This role requires expertise in personal and business banking, helping customers with their financial needs while providing exceptional customer service.

The ideal candidate will have over 2 years of experience, possess strong communication skills, and the ability to work independently. Engaging with customers to build relationships is a key responsibility. Full-time position with competitive pay between $23.25 - $30.75 per hour.

Qualifications

• 2+ years of related experience working with customers or sales.
• Teller experience preferred.
• Ability to provide community services like Financial Education classes.

Responsibilities

• Act as a subject matter expert for banking products and services.
• Build and nurture customer relationships through consultative interactions.
• Participate in customer outreach and advice activities.

Skills

Customer Service skills

Organizational skills

Communication skills

Problem-solving skills

Education

HS Diploma or GED

2 year degree preferred

Tools

Microsoft Office

Job description

TD Bank is looking for a Retail Banker II in Burlington, Massachusetts. This role requires expertise in personal and business banking, helping customers with their financial needs while providing exceptional customer service.

The ideal candidate will have over 2 years of experience, possess strong communication skills, and the ability to work independently. Engaging with customers to build relationships is a key responsibility. Full-time position with competitive pay between $23.25 - $30.75 per hour.