Relationship Banker II: Elevate Customer Banking

TD; Middleton (MA); On-site; USD 48,000 - 64,000; Full time

Job summary

TD Bank in Middleton, MA is seeking a Retail Banker II to act as a customer liaison, delivering TD’s brand promise through financial expertise and consultative advice on banking solutions. The role emphasizes building relationships, advising on loans, deposits, and accounts, and driving optimal customer outcomes.

The position requires active NMLS registration, excellent communication, and prior teller experience is preferred.

Qualifications

• HS Diploma or GED required; 2 year degree preferred.
• 2+ years of related experience working with customers and/or sales in any capacity.
• Teller experience (Preferred).
• Notary License (Preferred).

Responsibilities

• Acts as a subject matter expert in the Store regarding TD products, services, policies, and procedures.
• Maintains a broad knowledge of the TD product suite to support customer needs.
• Builds relationships by listening to customers and offering product solutions and referrals.
• Utilizes customer data tools to identify solutions and lead-focused outbound activities.
• Delivers end-to-end advice and services, including loan discussions and application intake.

Skills

Customer service

Sales

Education

HS Diploma or GED required

2 year degree preferred

2+ years of related experience

Teller experience (Preferred)

Notary License (Preferred)

Job description

TD Bank in Middleton, MA is seeking a Retail Banker II to act as a customer liaison, delivering TD’s brand promise through financial expertise and consultative advice on banking solutions. The role emphasizes building relationships, advising on loans, deposits, and accounts, and driving optimal customer outcomes.

The position requires active NMLS registration, excellent communication, and prior teller experience is preferred.