Retail Banking Specialist – Customer Solutions

Primis Bank Opportunities; Auburn (WA); On-site; USD 32,000 - 52,000; Full time

Job summary

Primis Bank Opportunities in Auburn, WA is seeking a customer service driven teller to handle transactions, answer questions, and open new accounts while following policies.

You will refer customers to the appropriate specialists, balance cash, and maintain accurate records, with focus on regulatory compliance and audit readiness. Previous retail banking experience is preferred and reliable attendance is essential.

Qualifications

• Excellent customer service and communication skills.
• Ability to identify customer needs and offer appropriate solutions.
• Strong attention to detail and accuracy in transactions.
• Comfortable working in a team and supporting colleagues.
• Ability to explain product features and benefits clearly.
• Good organizational skills and time management.

Responsibilities

• Handle deposits, withdrawals, check cashing and inquiries per policy.
• Open new accounts and refer customers to specialists.
• Balance cash and maintain accurate records for audits.
• Provide product guidance and cross-sell appropriate services.
• Uphold regulatory compliance and risk controls.

Skills

Customer service

Communication skills

Attention to detail

Team player

Sales ability

Product knowledge

Education

High School diploma or equivalent

Job description

Primis Bank Opportunities in Auburn, WA is seeking a customer service driven teller to handle transactions, answer questions, and open new accounts while following policies.

You will refer customers to the appropriate specialists, balance cash, and maintain accurate records, with focus on regulatory compliance and audit readiness. Previous retail banking experience is preferred and reliable attendance is essential.