Retail Banking Relationship Specialist

Guaranty Bank-; Indianola (MS); On-site; USD 34,000 - 46,000; Full time

Job summary

Guaranty Bank in Indianola, MS is seeking a Universal Banker to provide retail banking services, open and maintain customer accounts, and cross-sell banking products. This Regular Full-Time role reports to the Branch Manager and focuses on delivering excellent customer experiences.

Ideal candidates have 1–2 years in banking or related fields, with strong cash handling and service skills. The position emphasizes community involvement and adhering to banking regulations.

Qualifications

• Experience in banking or customer service preferred.
• Strong communication and problem-solving abilities.
• Ability to promote bank products and services to customers.

Responsibilities

• Process new account transactions and paperwork.
• Open, maintain and close deposit accounts.
• Assist customers with inquiries and service requests.
• Cross-sell products and services to customers.
• Balance cash and perform ATM-related tasks.

Skills

Customer service

Sales

Communication

Attention to detail

Education

High School Diploma or equivalent

Tools

Basic banking software

Job description

Guaranty Bank in Indianola, MS is seeking a Universal Banker to provide retail banking services, open and maintain customer accounts, and cross-sell banking products. This Regular Full-Time role reports to the Branch Manager and focuses on delivering excellent customer experiences.

Ideal candidates have 1–2 years in banking or related fields, with strong cash handling and service skills. The position emphasizes community involvement and adhering to banking regulations.