Retail Banking Relationship Banker

Truist Wealth; Morgantown (WV); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k plan

Paid time off

Job summary

Truist Wealth seeks a detail-oriented banking professional to ensure timely client transactions and accurate record-keeping. You will provide superior service, uncover client needs, and handle monetary activities with diligence.

The role emphasizes education on digital banking, collaboration with the sales team, and adherence to bank policies. Weekend/extended hours may be required based on branch needs.

Qualifications

• High school diploma or equivalent.
• Two years teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• Ability to travel to accommodate staffing needs.
• Weekend/extended hours work possible.

Responsibilities

• Provide a distinctive client experience with courteous conversations and transactions.
• Educate clients on digital banking options (ATM, Online, Mobile).
• Support sales by outreach and identifying client needs.
• Understand Integrated Relationship Management (IRM) and deliver Truist solutions.
• Participate in Retail Community Bank Leadership routines.
• Pursue training to enhance product knowledge and service quality.
• Adhere to controls and risk management policies.

Skills

Teller experience

Cash handling

Client service

Interpersonal skills

Multi-tasking

PC skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Truist Wealth seeks a detail-oriented banking professional to ensure timely client transactions and accurate record-keeping. You will provide superior service, uncover client needs, and handle monetary activities with diligence.

The role emphasizes education on digital banking, collaboration with the sales team, and adherence to bank policies. Weekend/extended hours may be required based on branch needs.