Retail Banking Manager

Executive Recruiting Consultants; Dell Rapids (SD); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401k & Profit Share

Paid time off

Paid holidays

Job summary

Executive Recruiting Consultants seeks a Retail Banking Manager to oversee day-to-day branch operations, deliver exceptional customer service, and ensure regulatory compliance in South Dakota. You will lead, coach, and develop branch staff while fostering strong customer relationships to grow deposits, lending, and cross-sell opportunities.

The role emphasizes team leadership, community representation, and achievement of sales and service goals within a regional bank environment.

Qualifications

• Experience leading retail banking operations and teams.
• Strong customer service mindset and problem-solving skills.
• Knowledge of bank policies, procedures, and regulatory requirements.
• Proven ability to recruit, coach, and develop branch staff.
• Ability to drive deposits, lending, and product growth.

Responsibilities

• Lead day-to-day retail banking operations with focus on service, efficiency, and compliance.
• Build and maintain strong customer relationships to grow deposits and lending.
• Recruit, coach, and develop branch staff with clear expectations and feedback.
• Oversee branch sales and service goals and implement growth strategies.
• Ensure accuracy of transactions, documentation, and cash handling per controls.
• Represent the bank in the community to support market growth.

Skills

Retail banking management

Leadership

Customer relationship building

Staff coaching

Regulatory compliance

Tools

Regulatory knowledge

Job description

Retail Banking Manager

COMPANY PROFILE:

Family-owned bank that believes in helping their team thrive within the bank and in the multiple communities they serve. Remaining up to date with innovative solutions and possessing many of the products that larger banks offer. They have built a dynamic team environment made up of professionals who work well together, are motivated and are involved in the community.

WHAT THE COMPANY WILL OFFER YOU:

• $80,000 - $110,000 + Bonus
• Health, Dental, & Vision Insurance.
• Disability, Life
• 401k & Profit Share
• PTO, 10.5 Paid Holidays Per Year
• Ability to choose location as your home base.

THE ROLE YOU WILL PLAY:

• Lead day-to-day retail banking operations, ensuring a high level of customer service, operational efficiency, and compliance with bank policies and regulations.
• Build and maintain strong customer relationships while identifying opportunities to grow deposits, consumer lending, and other banking products and services.
• Recruit, coach, and develop branch staff, establishing clear expectations and providing ongoing feedback to support individual and team performance.
• Oversee branch sales and service goals, monitor results, and implement strategies to strengthen overall performance and customer retention.
• Ensure transactions, documentation, cash handling, and other branch activities are completed accurately and in accordance with internal controls and regulatory requirements.
• Represent the bank within the local community, developing relationships with businesses, organizations, and individuals to support market growth and the bank's overall objectives.