Retail Banking Growth Coach

Associated Bank; Onalaska (WI); On-site; USD 71,000 - 122,000; Full time

Benefits offered by this job

401(k) and Pension plans

Volunteer time off

Diversity-focused Colleague Resource G

Professional development opportunities

Well-being programs and incentives

Employee stock purchase plan

Job summary

Associated Bank is seeking a Retail Banking Development Officer to strengthen sales performance across the branch network by coaching Relationship Bankers and improving customer engagement. You’ll lead in-branch observations, deliver real-time feedback, analyze sales metrics, and partner with branch leaders to drive business goals.

This role requires travel between branch locations and a focus on growth and professional development.

Qualifications

• Bachelor’s degree or equivalent experience in Business, Finance, HR, or related field.
• 5+ years of experience in retail banking, financial services, or sales coaching.
• 2+ years of success in a customer-facing banking role such as Branch Manager, Market Manager, or similar.
• Valid driver’s license and ability to travel between branch locations.

Responsibilities

• Coach Relationship Bankers through one-on-one and group sessions to improve sales and relationship-building skills
• Conduct in-branch observations and deliver real-time, actionable feedback to drive performance
• Analyze sales metrics to identify trends and create targeted development plans
• Partner with branch leaders to improve team effectiveness and achieve business goals
• Facilitate training sessions on sales techniques, products, and customer engagement
• Support consistent execution of sales processes and tools across branches
• Collaborate with cross-functional teams to align training with business strategies

Skills

Retail banking experience

Sales coaching

Leadership

Travel readiness

Education

Bachelor’s degree or equivalent experience

Job description

Associated Bank is seeking a Retail Banking Development Officer to strengthen sales performance across the branch network by coaching Relationship Bankers and improving customer engagement. You’ll lead in-branch observations, deliver real-time feedback, analyze sales metrics, and partner with branch leaders to drive business goals.

This role requires travel between branch locations and a focus on growth and professional development.