Retail Banking Associate: Member Advisor I

Interra-Credit-Union; Auburn (IN); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Tuition reimbursement

Paid holidays and generous PTO

Job summary

Interra Credit Union in Auburn, Indiana is seeking a Member Advisor I to support daily branch operations, assist with opening deposit accounts, and deliver exceptional customer service. You will back up cash handling, cross-sell products, and participate in community outreach while upholding internal controls.

The role reports to the Manager Retail Branch and involves routine branch supervision duties as needed, with opportunities for professional growth and a friendly team environment.

Qualifications

• Experience in banking or retail customer service.
• Ability to cross-sell products and services.
• Knowledge of deposit accounts and basic banking operations.

Responsibilities

• Back up opening new accounts (checking, savings, CDs, IRAs).
• Cross-sell bank products and services.
• Assist with cash handling, balancing, and teller support.
• Supervise branch operations and staff as needed.
• Provide customer service and address inquiries.

Skills

Customer service

Cross-selling

Account opening

Cash handling

Team coordination

Job description

Interra Credit Union in Auburn, Indiana is seeking a Member Advisor I to support daily branch operations, assist with opening deposit accounts, and deliver exceptional customer service. You will back up cash handling, cross-sell products, and participate in community outreach while upholding internal controls.

The role reports to the Manager Retail Branch and involves routine branch supervision duties as needed, with opportunities for professional growth and a friendly team environment.