Retail Banking Advisor I

United Community Bank; Carrollton (GA); On-site; USD 24,796 - 30,307; Full time

Job summary

United Community Bank in Carrollton, GA is seeking a Universal Banker I to deliver exceptional customer experiences while supporting financial wellness. You will assist with everyday transactions and engage in needs-based conversations to identify tailored solutions.

This role blends service and sales, educating customers on banking tools and technology, and ensuring compliance with regulations. The position is full-time, on-site, and offers the opportunity to build lasting relationships with

Qualifications

• 1+ years of banking, cash handling, or retail experience.
• Demonstrated analytical, accuracy, and problem-solving skills.
• Strong verbal and written interpersonal communication skills.

Responsibilities

• Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions, and appointment setting.
• Maintain a comprehensive understanding of retail banking products and services.
• Identify opportunities to enhance existing customer relationships and cultivate new ones by thoroughly understanding customers’ needs.
• Assist customers financially by delivering loan products, ensuring packages are correct and complete to minimize exceptions.
• Identify opportunities and make referrals to cross-sell banking products and services to other areas of the bank.
• Educate customers on options for managing transactions using technology and all available tools.
• Apply product and service knowledge to solve customer problems.
• Process deposits, withdrawals, and other routine transactions with accuracy and confidentiality.
• Ensure adherence to banking regulations and internal policies.

Skills

Customer service

Needs-based sales

Communication

Problem solving

Attention to detail

Job description

United Community Bank in Carrollton, GA is seeking a Universal Banker I to deliver exceptional customer experiences while supporting financial wellness. You will assist with everyday transactions and engage in needs-based conversations to identify tailored solutions.

This role blends service and sales, educating customers on banking tools and technology, and ensuring compliance with regulations. The position is full-time, on-site, and offers the opportunity to build lasting relationships with