Customer Banking Solutions Advisor I

United Community Bank; Clayton (NC); On-site; USD 37,440 - 45,185; Full time

Job summary

United Community Bank in Clayton, NC seeks a Universal Banker I to deliver exceptional service and assist with everyday transactions while engaging customers in needs-based conversations. You will help customers achieve their financial goals by offering appropriate banking tools and loan products and by guiding them through technology.

Join a team focused on strengthening relationships, maintaining compliance, and providing accurate, confidential service.

Qualifications

• 1+ years of banking, cash handling, or retail experience.
• Demonstrated analytical, accuracy, and problem-solving skills.
• Strong verbal and written interpersonal communication skills.

Responsibilities

• Drive proactive needs-based sales conversations with customers.
• Maintain knowledge of retail banking products and services.
• Identify opportunities to strengthen customer relationships and referrals.
• Deliver loan products with complete packages to minimize exceptions.
• Educate customers on using technology and banking tools.
• Process deposits, withdrawals, and routine transactions accurately.
• Ensure compliance with banking regulations and internal policies.

Skills

Banking experience

Cash handling

Interpersonal communication

Needs-based sales

Job description

United Community Bank in Clayton, NC seeks a Universal Banker I to deliver exceptional service and assist with everyday transactions while engaging customers in needs-based conversations. You will help customers achieve their financial goals by offering appropriate banking tools and loan products and by guiding them through technology.

Join a team focused on strengthening relationships, maintaining compliance, and providing accurate, confidential service.