Retail Banking Advisor

First Horizon Bank; Maryville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

First Horizon Bank is seeking a customer service oriented professional to support retail banking operations onsite in Maryville. The role includes processing daily financial transactions, opening checking and savings accounts, and providing product recommendations to deepen client relationships.

You will perform outbound calls, support banking center goals, and assist with loan applications, ensuring accurate and timely service in a fast-paced environment.

Qualifications

• High school diploma or GED required; 1 year teller experience preferred.
• Proficient with Microsoft Office Suite.
• Ability to open and process deposits and accounts.

Responsibilities

• Provide teller and platform support to minimize client wait times.
• Open and process new checking and savings accounts, IRAs, CDs, and money market accounts.
• Cross-sell bank products and refer to partners to deepen client relationships.
• Conduct outbound calls to clients and prospects during campaigns.
• Assist clients with loan applications and hand off processing to appropriate staff.

Skills

Customer service

Sales experience

Account opening

Teller operations

Education

High school diploma

Tools

Microsoft Office Suite

10-key calculator

Coin counter

Job description

First Horizon Bank is seeking a customer service oriented professional to support retail banking operations onsite in Maryville. The role includes processing daily financial transactions, opening checking and savings accounts, and providing product recommendations to deepen client relationships.

You will perform outbound calls, support banking center goals, and assist with loan applications, ensuring accurate and timely service in a fast-paced environment.