Retail Banker: In-Branch Customer Solutions Expert

Talentify; Beaver Falls (Beaver County); On-site; USD 36,000 - 48,000; Full time

Job summary

Woodforest National Bank seeks a Retail Banker to engage customers, drive product adoption, and support daily branch operations. You will be trained to deliver tailored banking solutions while maintaining accuracy in transactions and accounts.

This role emphasizes customer care, compliance, and opportunities for career growth within a national, employee-owned bank. Candidates should have strong sales and service experience, a positive attitude, and the ability to handle routine banking duties

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience.
• OR a Bachelor’s degree.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales experience

Customer service

Positive attitude

Education

High School Diploma

Associate’s degree

Bachelor’s degree

Job description

Woodforest National Bank seeks a Retail Banker to engage customers, drive product adoption, and support daily branch operations. You will be trained to deliver tailored banking solutions while maintaining accuracy in transactions and accounts.

This role emphasizes customer care, compliance, and opportunities for career growth within a national, employee-owned bank. Candidates should have strong sales and service experience, a positive attitude, and the ability to handle routine banking duties