Retail Banker I — Customer-Focused Banking & Growth

TD Bank; New York (NY); On-site; USD 33,062 - 44,083; Full time

Job summary

TD Bank in New York is seeking a Retail Banker I to serve as a customer liaison, delivering TD’s brand promise through financial expertise and consultative advice to help customers with their banking solutions.

The role involves educating customers on TD products, handling teller transactions, building relationships, and referring to specialists as needed; requires strong communication and a willingness to learn.

Qualifications

• HS Diploma or GED is required.
• 1+ years' experience working with customers and/or sales in any capacity or demonstrated through volunteering, education, military experience preferred.
• Excellent communication skills with ability to be concise, clear and consistent.

Responsibilities

• Educate customers on TD Bank products and services and refer to appropriate team member or internal partners.
• Build and nurture customer relationships by demonstrating product knowledge and active listening.
• Conduct teller transactions when needed and resolve customer issues or escalate when necessary.
• Engage in outbound calls and proactive conversations to identify customer needs and opportunities for TD solutions.

Skills

Customer service

Communication skills

Microsoft Office

Education

HS Diploma or GED

Job description

TD Bank in New York is seeking a Retail Banker I to serve as a customer liaison, delivering TD’s brand promise through financial expertise and consultative advice to help customers with their banking solutions.

The role involves educating customers on TD products, handling teller transactions, building relationships, and referring to specialists as needed; requires strong communication and a willingness to learn.