Retail Backroom Processor & Customer Service Pro

TJX; Maryland; On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Cell phone discounts

Pet & legal insurance

Referral bonuses

Job summary

HomeGoods at TJX Companies in Abingdon, MD seeks an associate to deliver a high-quality customer experience, engage with shoppers, and maintain a clean, organized store environment. You may be cross-trained across areas to support the business and uphold loss prevention standards.

The role emphasizes customer interactions, teamwork, and adherence to store policies, with opportunities to promote credit and loyalty programs and contribute to a positive store culture.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer according to operating procedures.
• Promotes credit and loyalty programs.
• Initiates and participates in store recovery and maintains cleanliness of the sales floor.

Skills

Customer service

Flexibility

Communication

Attention to detail

Multi-tasking

Teamwork

Job description

HomeGoods at TJX Companies in Abingdon, MD seeks an associate to deliver a high-quality customer experience, engage with shoppers, and maintain a clean, organized store environment. You may be cross-trained across areas to support the business and uphold loss prevention standards.

The role emphasizes customer interactions, teamwork, and adherence to store policies, with opportunities to promote credit and loyalty programs and contribute to a positive store culture.