Retail Merchandise & Customer Experience Associate

The TJX Companies, Inc.; Decatur (GA); On-site; USD 18,253 - 18,942; Full time

Benefits offered by this job

Associate discount

EAP

Bereavement leave

401(k) match

Discounts on cell phone

Pet & legal insurance

Credit union

Referral bonuses

Job summary

Marshalls in Decatur, GA is seeking a customer-focused team member to deliver a positive shopping experience. You will engage with customers, process transactions, and help maintain a clean, organized store while supporting loss prevention and merchandising standards.

The role requires flexible hours, strong communication, and the ability to multi-task in a fast-paced retail environment. Retail experience is preferred; associate discounts and benefits are provided.

Qualifications

• Customer service experience preferred.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Retail experience is a plus.

Responsibilities

• Deliver a highly satisfied customer experience through engaging interactions.
• Accurately ring purchases/returns and count change per procedures.
• Promote credit and loyalty programs.
• Maintain store cleanliness and merchandise presentation.
• Participate in store recovery and safety initiatives.
• Adhere to labor laws, policies, and loss prevention standards.

Skills

Customer service

Flexibility

Communication skills

Attention to detail

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

Marshalls in Decatur, GA is seeking a customer-focused team member to deliver a positive shopping experience. You will engage with customers, process transactions, and help maintain a clean, organized store while supporting loss prevention and merchandising standards.

The role requires flexible hours, strong communication, and the ability to multi-task in a fast-paced retail environment. Retail experience is preferred; associate discounts and benefits are provided.