Retail Attendant

Great Wolf Lodge; Gurnee (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join Great Wolf Lodge as a Retail Attendant, where you will provide exceptional customer service while assisting in sales and managing transactions. This role requires basic math skills and a commitment to maintaining high standards in a vibrant retail environment. If you thrive in a collaborative team setting and enjoy engaging with guests, we encourage you to apply!

Qualifications

• Proven customer service skills;
• Basic math skills necessary for cash transactions;
• Ability to read and interpret English manuals.

Responsibilities

• Assist customers with purchasing decisions and ensure excellent service.
• Handle cash transactions and manage the retail outlet operations.
• Maintain the cleanliness and presentation of the retail space.

Skills

Customer service

Communication

Mathematics

Teamwork

Education

Some High School education or equivalent

Tools

Point of Sale systems

Job description

Pay: $16 per hour

At Great Wolf, theRetail Attendantprovides customers with lasting memories by assisting in the sale of memorabilia and other products. The Attendant guides customers while maintaining the cash register, ringing sales, processing returns, and closing out the register.

Essential Duties & Responsibilities

• Communicates with guests to assist in purchasing decisions
• Provides outstanding customer service and engage in suggestive selling
• Ensures the daily operation of the retail outlet adheres to operating procedure guidelines
• Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
• Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
• Ensures retail outlet adheres to the highest standards of cleanliness, presentation, and service
• Assists in other retail outlets as needed

Basic Qualifications & Skills

• Some High School education or equivalent
• Flexibility regarding scheduling based on business demands
• Experience utilizing basic math skills with ability to add, subtract multiply and divide
• Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
• Successful completion of a criminal background and drug screen.

Desired Qualifications & Traits

• Previous experience demonstrating strong customer service
• Ability to multi-task and prioritize a variety of tasks with minimal direction
• Previous experience with cash transactions and Point of Sale systems
• Proven teamwork skills
• Enthusiastic and energetic

Physical Requirements

• Ability to lift up to 30 lbs.
• Able to sit and/or stand for long periods of time
• Able to bend, stretch, and twist

Application Instructions:

Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.

Position Close Date:06/15/25

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.