Retail Associate: Spark Customer Experience & Growth

Finish Line, Inc.; Seattle (WA); Hybrid; USD 25,000 - 35,000; Full time

Benefits offered by this job

Competitive Pay & Benefits: retirement

Employee discounts

Career growth opportunities

DE&I initiatives

Job summary

The Finish Line, Inc. in Seattle is seeking an Associate to support daily store operations and deliver exceptional customer experiences. You’ll have the ability to shape the store’s success and contribute to our company’s growth.

You will help with inventory, merchandising, and customer service while working with a team in a fast-paced environment; flexibility and good communication are essential to thrive in this role.

Qualifications

• Experience in retail or a similar role with a track record of achieving sales targets is preferred.
• Customer-centric: a passion for delivering outstanding customer service and creating memorable shopping experiences.
• Communication & Collaboration: strong interpersonal and communication skills; ability to work in a fast-paced environment and handle multiple tasks; positive attitude and reliability.
• Flexibility: willingness to work flexible hours, including weekends and holidays.
• Tech-Savvy: basic math skills and familiarity with POS systems.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Skills

Customer service

Communication

Teamwork

Flexibility

Tech-savvy

Tools

POS systems

Job description

The Finish Line, Inc. in Seattle is seeking an Associate to support daily store operations and deliver exceptional customer experiences. You’ll have the ability to shape the store’s success and contribute to our company’s growth.

You will help with inventory, merchandising, and customer service while working with a team in a fast-paced environment; flexibility and good communication are essential to thrive in this role.