Retail Associate - Part Time (Tropicana Atlantic City)

Caesars Entertainment; Atlantic City (NJ); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Caesars Rewards program

Job summary

Caesars Entertainment in Atlantic City is seeking team members who consistently demonstrate superior customer service with a positive attitude and a welcoming greeting. You will anticipate guest needs, deliver fast, flawless service, and resolve any issues that arise while checking guest satisfaction.

Promote Caesars Rewards membership and end engagements with a warm farewell. The position pays $16.00 per hour, reflecting frontline guest service responsibilities in a casino hospitality

Qualifications

• Demonstrates superior customer service behaviors and a positive attitude.

Responsibilities

• Greet guests with a warm, friendly verbal greeting and maintain enthusiasm across interactions.
• Anticipate guest needs and provide fast, flawless service.
• Resolve service breakdowns and check guest satisfaction.
• Promote Caesars Rewards programs and card membership.
• Provide a warm farewell and thank guests for visiting.

Skills

Customer service

Job description

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.

$16.00 Per Hour