Retail Associate Manager - Lead, Coach & Community Builder

JCrew Stores / Ashe DC Grace Holmes, Inc.; Corte Madera (CA); On-site; USD 44,000 - 55,000; Full time

Benefits offered by this job

Up to 60% discount on branded product

Competitive PTO

401(k) plan with company matching

Medical, dental, vision, and life ins.

Entertainment, travel, and technology/

Job summary

J.Crew Group is seeking an Associate Manager in Corte Madera, CA to lead as part of the store leadership team. You will drive profitability by strengthening customer connections and brand loyalty, while coaching teammates to maximize performance. You may also step into other roles to uphold operational excellence.

You will contribute to recruiting, training, and maintaining a high-energy, customer‑centric environment, with responsibility across store operations and programs.

Qualifications

• 3+ years of full-time retail management experience with a similar scope.
• Scheduling flexibility including nights, weekends and holidays.
• Ability to bend, reach, and lift at least 40 pounds.

Responsibilities

• Collaborate with Store Director to maximize profitability and brand connection.
• Own your division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology while maintaining accountability.
• Support Store Director with recruiting, training and development.
• Partner with Store Director to create a collaborative environment for associates.
• Ensure the team consistently delivers best-in-class customer service.
• Develop innovative ways to engage the community and build loyalty through events.
• Be prepared to step into various roles on the sales floor as needed.

Skills

Retail management

Customer service

Team leadership

Flexibility

Job description

J.Crew Group is seeking an Associate Manager in Corte Madera, CA to lead as part of the store leadership team. You will drive profitability by strengthening customer connections and brand loyalty, while coaching teammates to maximize performance. You may also step into other roles to uphold operational excellence.

You will contribute to recruiting, training, and maintaining a high-energy, customer‑centric environment, with responsibility across store operations and programs.