Retail Associate Manager

Pho Prime, LLC; Waterford Charter Township (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive paid time-off program

Medical, dental and vision benefits

Development and growth opportunities

Job summary

Wireless Vision is seeking a Retail Associate Manager for the Waterford Township, MI store. The role leads sales, operations, and people processes in the absence of the RSM and collaborates with the RSM on talent and coaching to build a high-performing team.

You will manage customer-facing initiatives, merchandising, inventory, and cash control while ensuring policy and audit compliance. The position requires flexibility and strong communication skills.

Qualifications

• High School Diploma or GED required.
• Flexible schedule including nights, weekends, and holidays.
• 1–2 years of retail management experience.
• Willingness to relocate within assigned market.
• Excellent written and verbal communication skills.
• Bilingual preferred in certain locations.
• Stand for long periods (up to 9 hours).
• Lift up to 25 pounds.

Responsibilities

• Primary point of contact for retail store in the absence of the RSM, including sales, operations and people processes.
• Partner with the RSM to help recruit top talent, and coach and develop existing team members to build a high performing team.
• Coach and inspire with integrity to guide sales team on best practices to attain monthly goals.
• Participate in planning and execution of store meetings for launches and updates to the team.
• Work with RSM to execute local store marketing initiatives to solicit new business.
• Manage back-end processes and customer-facing initiatives to ensure store is compliant with policies and audits.
• Maintain store appearance and merchandising standards, including planogram resets.
• Assist with all functions within a retail store in compliance with company policies.
• Responsible for daily and monthly inventory and cash management, plus other key metrics.
• May take on additional tasks, duties or projects as assigned.

Skills

Communication

People management

Relocation flexibility

Customer focus

Education

High School Diploma or GED

Tools

POS systems

Job description

Address 5121 Highland Road, Waterford Township, MI, 48327, US

Schedule Full time

Job Type Permanent

Description

Title: Retail Associate Manager

Location: Waterford Township, MI

Your Talents:

• Primary point of contact for retail store in the absence of the RSM, including sales, operations and people processes.
• Partner with the RSM to help recruit top talent, and coach and develop existing team members to build a high performing team.
• Coach and inspire with integrity to guide sales team on best practices to attain monthly goals.
• Active participation in the planning and execution of store meetings to prepare for launches and keep team members current on company changes.
• Work with RSM to execute on the local store marketing initiatives to solicit new business.
• Manage back-end processes and execution of customer facing initiatives to ensure store is always in T-Mobile and internal company audit compliance.
• Ensure the maintenance of the store appearance and merchandising standards, including assisting with the planning of complete store merchandising planogram resets.
• Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
• Responsible for daily and monthly inventory and cash management, as well as managing other key operational metrics.
• May require additional tasks, duties or projects as assigned.

Your Experience:

• High School Diploma or GED required.
• Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business.
• 1-2 years of management experience in retail or another environment with a strong customer focus.
• Willingness and ability to relocate to any store within in their assigned market.
• Excellent written and verbal communication skills required.
• Strong organizational and problem-solving skills required.
• Bilingual preferred in certain locations.
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
• Must be able to move and/or lift 25 pounds.

What We’ll Offer:

• Competitive paid time-off program
• Medical, dental and vision benefits
• Development and growth opportunities

Wireless Vision is an Equal Employment Opportunity Employer, a Drug Free Workplace and engages in preventative practices suggested by CDC guidelines as it relates to COVID-19.