Retail Associate Manager

Pho Prime, LLC; McKeesport (Allegheny County); On-site; USD 40,000 - 55,000; Full time

Job summary

Wireless Vision is looking for a Retail Associate Manager in McKeesport, PA. You will drive sales, motivate the team, and enhance customer experiences while representing the T-Mobile brand.

The RAM role develops toward a Retail Store Manager, with responsibilities spanning sales, operations, and people processes. You will recruit and coach talent, lead store meetings, coordinate local marketing, and ensure audit compliance, merchandising, and inventory control.

Qualifications

• Requires High School Diploma or GED.
• Flexible work schedule including nights, weekends, and holidays.

Responsibilities

• Serve as primary contact for store operations in absence of RSM.
• Recruit and coach talent; develop team to high performance.
• Drive sales and improve customer experience while meeting monthly goals.
• Plan and conduct store meetings; assist with launches and company updates.
• Coordinate local store marketing initiatives to attract new business.
• Maintain store appearance, merchandising standards, and audit compliance.
• Oversee inventory and cash management; track key operational metrics.

Skills

Sales

Leadership

Customer service

Communication

Organization

Problem solving

Team coaching

Merchandising

Education

High School Diploma or GED

Job description

Schedule Full time

Job Type Permanent

Description

Title: Retail Associate Manager
Location: McKeesport, PA
Compensation:

T-Mobile Premium Retailer – Wireless Vision

Do you excel at driving sales results, team motivation, and impacting customer experience? Are you passionate about the latest technology trends? Then a Retail Associate Manager (RAM) role with Wireless Vision would be a perfect fit for you.

In this role, you will represent the T-Mobile brand while providing exceptional customer service and driving profitability. You will also inspire team members, manage store operations, and strive to meet individual and store performance goals. The RAM is a development role that is intended for those who aspire to become a Retail Store Manager (RSM)

Your Talents:

Primary point of contact for retail store in the absence of the RSM, including sales, operations and people processes.

Partner with the RSM to help recruit top talent, and coach and develop existing team members to build a high performing team.

Coach and inspire with integrity to guide sales team on best practices to attain monthly goals.

Active participation in the planning and execution of store meetings to prepare for launches and keep team members current on company changes.

Work with RSM to execute on the local store marketing initiatives to solicit new business.

Manage back-end processes and execution of customer facing initiatives to ensure store is always in T-Mobile and internal company audit compliance.

Ensure the maintenance of the store appearance and merchandising standards, including assisting with the planning of complete store merchandising planogram resets.

Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.

Responsible for daily and monthly inventory and cash management, as well as managing other key operational metrics.

May require additional tasks, duties or projects as assigned.

Your Experience:

High School Diploma or GED required.

Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business.

1-2 years of management experience in retail or another environment with a strong customer focus.

Willingness and ability to relocate to any store within in their assigned market.

Excellent written and verbal communication skills required.

Strong organizational and problem-solving skills required.

Bilingual preferred in certain locations.

Must be able to stand for long periods of time (up to 9 hours) on the sales floor.

Must be able to move and/or lift 25 pounds.

What We’ll Offer:

Competitive paid time-off program

Medical, dental and vision benefits

Development and growth opportunities

Wireless Vision is an Equal Employment Opportunity Employer, a Drug Free Workplace and engages in preventative practices suggested by CDC guidelines as it relates to COVID-19.