Retail Associate — Growth, Teamwork & Customer Impact

Ross Stores; Marinette (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Ross Stores is seeking a Retail Associate in the United States to ensure a positive shopping experience for Customers. You will greet Customers, maintain merchandise presentation, and follow company standards across all work areas.

duties include assisting Customers with merchandise, answering questions, and ensuring a clean, safe store environment. You will work with team members to deliver excellent service while adhering to MOS and loss prevention policies.

Qualifications

• Effective communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• The Retail Associate greets all Customers, maintains a clean work area, and follows company best practice standards in all work centers.
• Assists Customers in any way necessary – is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner.
• Provides prompt and efficient responses to Customers, handles Customer issues in a courteous and helpful way, and consults Store Leadership when needed.
• Represents Ross Inc. brand at all times and supports the Store with loss prevention awareness and standard operating procedures.

Skills

Customer communication

Basic math

Job description

Ross Stores is seeking a Retail Associate in the United States to ensure a positive shopping experience for Customers. You will greet Customers, maintain merchandise presentation, and follow company standards across all work areas.

duties include assisting Customers with merchandise, answering questions, and ensuring a clean, safe store environment. You will work with team members to deliver excellent service while adhering to MOS and loss prevention policies.