Retail Associate: Growth, Teamwork & Customer Impact

Ross Stores, Inc.; Mishawaka (IN); On-site; USD 17,908 - 23,419; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience. The role involves greeting customers, maintaining a clean, well-presented store, and following company standards during all tasks.

You will support merchandise presentation, assist customers, and help maintain a safe store environment. As a member of the Ross team, you’ll uphold integrity, handle transactions, and contribute to a high‑quality customer service culture across all departments.

Qualifications

• Effective communication with customers, associates and store leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment.
• Treats all customers and associates with respect and courtesy; is friendly and professional at all times.
• Assists customers in any way necessary - is register-trained, assists customers with merchandise, and answers questions politely and knowledgeably.
• Represents and supports the Ross brand at all times.

Skills

Communication skills

Math calculations

Job description

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience. The role involves greeting customers, maintaining a clean, well-presented store, and following company standards during all tasks.

You will support merchandise presentation, assist customers, and help maintain a safe store environment. As a member of the Ross team, you’ll uphold integrity, handle transactions, and contribute to a high‑quality customer service culture across all departments.