Retail Associate - Growth, Teamwork & Customer Delight

Ross Stores, Inc.; Washington (District of Columbia); On-site; USD 24,727 - 25,416; Full time

Benefits offered by this job

Associate Discount

401K

Ross Cares Fund

Discount programs

Job summary

Ross Stores, Inc. is seeking a Retail Associate to ensure a positive shopping experience for customers. The role involves greeting customers, handling merchandise, and maintaining store presentation.

Associates will follow company standards, assist on the sales floor, and support daily operations to meet customer service goals. Responsibilities include safety compliance, clean and organized work areas, respectful interactions, and efficient checkout support.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Understand safety is the number one priority and practice safe behaviors.
• Maintain a safe and secure shopping environment with clear egress to exits.
• Treat Customers and Associates with respect and courtesy; be friendly and professional at all times.
• Assist Customers at the register, help with merchandise, and answer questions politely and knowledgeably.
• Provide prompt responses to Customer service calls and escalate to Store Leadership when needed.
• Represent and support the Ross brand at all times.
• Perform cleaning tasks to maintain a neat and organized store.
• Maintain professional appearance and adhere to dress code.
• Execute daily sizing and recovery to keep the store neat and merchandised.

Skills

Effective communication

Basic arithmetic

Job description

Ross Stores, Inc. is seeking a Retail Associate to ensure a positive shopping experience for customers. The role involves greeting customers, handling merchandise, and maintaining store presentation.

Associates will follow company standards, assist on the sales floor, and support daily operations to meet customer service goals. Responsibilities include safety compliance, clean and organized work areas, respectful interactions, and efficient checkout support.