Retail Associate – Growth & Customer Focus

Ross Stores; Mount Pleasant (MI); On-site; USD 26,000 - 36,000; Full time

Job summary

Ross Stores in Mount Pleasant, MI is seeking a Retail Associate to ensure a positive shopping experience. You will greet customers, assist with merchandise, and maintain clean, organized sales floor in line with company standards.

You will follow loss prevention rules, handle transactions accurately, and support store leadership to deliver great service while upholding safety, appearance, and teamwork. This is a fast-paced, customer-focused role at a Fortune 500 company.

Qualifications

• Effective communication with Customers, Associates and Store Leadership in a friendly, respectful manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Greet Customers with eye contact and a friendly demeanor.
• Assist Customers with merchandise and answer questions in a polite, knowledgeable way.
• Maintain a clean, organized store and ensure proper merchandise presentation.
• Follow all company policies on cash handling, returns and transactions.
• Support safety and loss prevention practices on the sales floor.
• Represent Ross Inc. and uphold the brand in all customer interactions.

Skills

Customer service

Communication

Cash handling

Safety awareness

Job description

Ross Stores in Mount Pleasant, MI is seeking a Retail Associate to ensure a positive shopping experience. You will greet customers, assist with merchandise, and maintain clean, organized sales floor in line with company standards.

You will follow loss prevention rules, handle transactions accurately, and support store leadership to deliver great service while upholding safety, appearance, and teamwork. This is a fast-paced, customer-focused role at a Fortune 500 company.