Retail Clerk - ACF (36738)

Agua Caliente Casinos; Rancho Mirage (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Agua Caliente Casinos in Rancho Mirage, CA seeks a retail associate to provide friendly guest service in our retail shops across the property. The role involves standing, stocking, and assisting guests with purchases.

Requirements include a high school diploma or GED, at least one year of guest service experience, and strong English communication. You must be able to lift up to 25 lbs and collaborate across departments.

Qualifications

• High school diploma or GED required.
• One year guest service experience and/or training or equivalent combination of education and experience.
• Ability to work with other departments and have excellent customer service skills.
• Must be able to communicate in English.

Responsibilities

• Ensures bank is counted and balanced with safe.
• Receive and process new merchandise.
• Maintain orderly and neat presentation of retail merchandise.
• Perform duties related to replenishment and stocking of inventory.
• Monitor and report any problems or issues with regard to the operation of retail shop to Retail Manager.
• Provides excellent customer service to both guest and internal clients.
• Must comply with all applicable ACF System of Internal Controls, Standard Operating Procedures and all Tribal Regulations.

Skills

Customer service

English proficiency

Education

High school diploma or GED

Job description

Job Details

Job DetailsJob Location: Agua Caliente Fuel - Rancho Mirage, CA 92270

Position Type: Full Time

Come work for the leading employer in the Coachella Valley. Agua Caliente offers a comprehensive benefit and compensation package that includes rich medical and dental benefits, a 401k plan with employer match, more than three weeks of paid time off per year for newly hired employees, and other great benefits like food and beverage discounts at our three casinos, fuel discounts, tuition and wellness reimbursement, plus much, more.

• rich medical and dental benefits
• a 401k plan with employer match
• more than three weeks of paid time off per year for newly hired employees
• food and beverage discounts at our three casinos
• fuel discounts
• tuition and wellness reimbursement
• plus much, more.

WHO ARE WE:

The Agua Caliente Band of Cahuilla Indians is a federally recognized Indian Tribe located in Palm Springs, California, with 34,000 acres of Reservation lands that spread across Palm Springs, Cathedral City, Rancho Mirage, and into the Santa Rosa and San Jacinto Mountains. The Tribe currently owns and operates two 18-hole championship golf courses, three casinos located in Cathedral City, Rancho Mirage, and downtown Palm Springs, two world class spas, and a fuel station. For more information about the Tribe, visit www.aguacaliente-nsn.gov.

Job Description Summary

Essential Duties and Responsibilities (other duties may be assigned)

• Ensures bank is counted and balanced with safe.
• Receive and process new merchandise.
• Maintain orderly and neat presentation of retail merchandise.
• Perform duties related to replenishment and stocking of inventory.
• Monitor and report any problems or issues with regard to the operation of retail shop to Retail Manager.
• Provides excellent customer service to both guest and internal clients.
• Must comply with all applicable ACF System of Internal Controls, Standard Operating Procedures and all Tribal Regulations.

Supervisory Responsibilities

None

Access to Sensitive Areas and Information

As per the ACGC Access Matrix

Signatory Ability

None

QualificationsRequired Education and/or Experience

• High school diploma or G.E.D.
• One year guest service experience and/or training or equivalent combination of education and experience.
• Ability to work with other departments and have excellent customer service skills.
• Must be able to communicate in English.

Working Conditions/Physical Demands

To perform this job successfully, the individual must be able to stand, move and work throughout the retail shops, offices, basement, and various areas of the properties, including walking up to 1 ½ mile, climbing stairs. The individual must be able to work with various levels of noise in the work environment which is usually moderate. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.