Retail Associate & Framing Specialist

Michaels; Latham (IL); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Benefits package

Job summary

Michaels Albany-Latham, NY is seeking a friendly store team member to assist customers, stock shelves, and handle quick, accurate checkouts in a fast-paced retail setting. You will engage shoppers with our rewards program and credit card enrollments while participating in truck unloads and stock maintenance.

Applicants should be comfortable with standing for long periods, lifting, and working flexible hours, including evenings and weekends. Benefits are available with eligibility.

Qualifications

• Retail and/or customer service experience preferred

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to SOPs and Company policies; interact with others positively and professionally
• Cross trained in Custom Framing selling and production

Skills

Customer service

Cash handling

Retail experience

Sales

Job description

Michaels Albany-Latham, NY is seeking a friendly store team member to assist customers, stock shelves, and handle quick, accurate checkouts in a fast-paced retail setting. You will engage shoppers with our rewards program and credit card enrollments while participating in truck unloads and stock maintenance.

Applicants should be comfortable with standing for long periods, lifting, and working flexible hours, including evenings and weekends. Benefits are available with eligibility.