Retail Associate — Flexible Hours & Customer Experience

Finish Line; Natick (MA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

401K plan

Employee discounts

Job summary

Finish Line in Natick, MA is hiring an Associate to support daily operations and deliver exceptional customer experiences. You will help shape store success and contribute to company growth through strong customer service and teamwork.

The role requires flexible availability, including weekends and holidays, and involves standing for long periods while assisting customers and handling merchandise. Compensation ranges from $15.00 to $15.50 per hour with a company 401K plan.

Qualifications

• Experience in retail or similar role, with a track record of achieving sales targets.
• Customer-focused mindset delivering outstanding service.
• Strong communication and collaboration skills in fast-paced environments.
• Willingness to work flexible hours including weekends and holidays.
• Basic math and familiarity with POS systems.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Work collaboratively with team members to achieve store sales and operational goals.

Skills

Customer service

Communication

Flexibility

POS systems

Basic math

Tools

POS systems

Job description

Finish Line in Natick, MA is hiring an Associate to support daily operations and deliver exceptional customer experiences. You will help shape store success and contribute to company growth through strong customer service and teamwork.

The role requires flexible availability, including weekends and holidays, and involves standing for long periods while assisting customers and handling merchandise. Compensation ranges from $15.00 to $15.50 per hour with a company 401K plan.