Retail Associate: Fast Checkout & Customer Solutions

Michaels; Monaca (Beaver County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Partner discounts programs

401(k) with employer match

Employee Assistance Program

Medical coverage

Dental coverage

Vision coverage

Telemedicine services

Flexible spending accounts (FSA)

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Job summary

Michaels is hiring at our Pitt-Beaver/Monaca location to assist customers and keep a well-stocked, welcoming store. You will help shoppers find products, ring up purchases, and explain the Rewards program and private label options.

You’ll also support BOPIS, SFS, truck unloading, stocking, and planogram duties in a fast-paced retail environment. We require retail or customer service experience; physical activity includes standing, lifting, and moving around the store.

Qualifications

• Retail and/or customer service experience preferred.
• Ability to stand for long periods and move throughout the store.
• Capable of lifting heavy boxes and using a ladder.

Responsibilities

• Help customers shop, locate products, and provide them with solutions.
• Provide fast checkout with cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Complete merchandise recovery and maintenance; ensure in-stock store.
• Support shrink and safety programs and follow SOPs.

Skills

Customer service

Cash handling

Job description

Michaels is hiring at our Pitt-Beaver/Monaca location to assist customers and keep a well-stocked, welcoming store. You will help shoppers find products, ring up purchases, and explain the Rewards program and private label options.

You’ll also support BOPIS, SFS, truck unloading, stocking, and planogram duties in a fast-paced retail environment. We require retail or customer service experience; physical activity includes standing, lifting, and moving around the store.