Retail Associate: Customer Service & Store Operations

Easterseals Goodwill ND, Inc.; Fargo (ND); On-site; USD 19,000 - 22,000; Full time

Job summary

Easter Seals Goodwill ND, Inc. is hiring a Full Time Retail Associate to support daily store operations, assist customers, handle cash transactions, and help with pricing and inventory. The role requires reliable attendance, weekend availability, and a commitment to our mission and values.

The position emphasizes friendly service, safety, and teamwork in a busy retail environment, with duties ranging from stocking to janitorial tasks and incident reporting.

Qualifications

• Proficiency in basic math operations.
• Strong interpersonal skills for effective communication with customers and team members.
• Ability to work in varied environmental conditions.
• Capacity to follow instructions accurately.
• Knowledge of First Aid and Safety protocols.
• Access to reliable transportation for scheduled shifts.

Responsibilities

• Consistently report for scheduled shifts, demonstrating reliability and punctuality.
• Flexibility to work rotating shifts and weekends.
• Operate electronic cash registers and handle transactions efficiently.
• Provide friendly and helpful customer service to all patrons.
• Address customer inquiries and resolve complaints courteously.
• Assist in pricing, tagging, and sorting merchandise according to guidelines.
• Maintain store stock and assist with inventory management.
• Ensure store security and report any issues to the Store Manager.
• Keep the store clean and organized, including janitorial duties.
• Adhere to safety procedures and report any incidents promptly.
• Perform other duties as assigned.

Skills

Math proficiency

Interpersonal skills

Reliability

Transportation access

Instruction following

First Aid & Safety

Job description

Easter Seals Goodwill ND, Inc. is hiring a Full Time Retail Associate to support daily store operations, assist customers, handle cash transactions, and help with pricing and inventory. The role requires reliable attendance, weekend availability, and a commitment to our mission and values.

The position emphasizes friendly service, safety, and teamwork in a busy retail environment, with duties ranging from stocking to janitorial tasks and incident reporting.