Retail Associate - Customer Service & Merchandising

Ross Stores, Inc.; Melbourne (FL); On-site; USD 17,908 - 22,041; Full time

Job summary

Ross Stores, Inc. in Melbourne, FL is seeking a Retail Associate to ensure a positive shopping experience. You will greet customers, keep the store clean, and assist with merchandise presentation to meet company standards.

You will also work at the register, help customers, and follow safety, loss prevention, and courtesy guidelines to support a high‑quality in‑store experience.

The role requires friendly interaction, teamwork, and adherence to Ross policies in a fast‑paced retail environment.

Qualifications

• Ability to communicate with customers and Store Leadership in a friendly, cooperative manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Greet customers and provide friendly, efficient service.
• Maintain a safe, clean store and assist with merchandise presentation.
• Assist customers at the register and answer questions in a polite, knowledgeable manner.
• Address customer issues promptly and involve Store Leadership when needed.
• Follow MOS policies and protect confidential information and merchandise.
• Support loss prevention and merchandise protection standards.
• Maintain professional appearance and adhere to dress code.

Skills

Communication

Basic math

Job description

Ross Stores, Inc. in Melbourne, FL is seeking a Retail Associate to ensure a positive shopping experience. You will greet customers, keep the store clean, and assist with merchandise presentation to meet company standards.

You will also work at the register, help customers, and follow safety, loss prevention, and courtesy guidelines to support a high‑quality in‑store experience.

The role requires friendly interaction, teamwork, and adherence to Ross policies in a fast‑paced retail environment.