Retail Associate: Customer Service & Merchandising

The TJX Companies, Inc.; Boone (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Paid holidays

Job summary

The TJX Companies, Inc. in Boone, NC is seeking a retail associate to deliver exceptional customer service, handle transactions, and maintain a clean, organized store. You may assist across departments to support business needs and growth.

You will promote loyalty programs, uphold merchandising standards, and contribute to a safe, welcoming shopping environment while collaborating with team members and supervisors.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Respond effectively to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience and engage with customers.
• Accurately process purchases, returns, and count change.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the floor.
• Support store recovery and cleanliness throughout the day.
• Adhere to labor laws, policies, and procedures.
• Support shrink reduction goals and safety programs.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Adaptability

Retail experience

Job description

The TJX Companies, Inc. in Boone, NC is seeking a retail associate to deliver exceptional customer service, handle transactions, and maintain a clean, organized store. You may assist across departments to support business needs and growth.

You will promote loyalty programs, uphold merchandising standards, and contribute to a safe, welcoming shopping environment while collaborating with team members and supervisors.