Retail Associate: Customer Service, Cashier & Merchandising

ALDI USA; Neenah (WI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k) Plan

Company 401(k) Matching Contributions

Employee Assistance Program (EAP)

PerkSpot National Discount Program

Medical Insurance (Full-time)

Paid Holidays

Job summary

ALDI USA is hiring a Store Associate to assist with merchandising, stocking, cashiering, and store upkeep in Wisconsin. The role emphasizes delivering excellent customer service while collaborating with the ALDI team.

The position is full-time with an average of 30+ hours per week and starts at $18.50 per hour, with scheduled increases over five years. This role requires standing, lifting up to 45 lbs, and operating store equipment.

Qualifications

• Ability to provide prompt and courteous customer service.
• Ability to operate store equipment such as cash registers, floor scrubber, pallet jacks, handheld devices, computers, etc.
• Ability to interpret and apply ALDI operating policies and procedures.
• Ability to effectively communicate both verbally and in writing.
• Ability to perform basic arithmetic such as addition, subtraction, multiplication, and division.
• Ability to follow instructions and pay attention to detail.
• Ability to work both independently and with others.
• Ability to organize, prioritize and complete assigned tasks to maximize productivity within established timeframes.
• Ability to maintain reliable and prompt attendance.
• Ability to meet availability requirements.

Responsibilities

• Models and fulfills all customer service principles and escalates concerns to store management as necessary.
• Informs store management of loss due to outdated or damaged products.
• Properly utilizes the point-of-sale (POS) system to accurately scan and process customer purchases and informs store management of scanning concerns or errors.
• Adheres to cash policies and procedures.
• Follows the line policy and opens additional check lanes as required to ensure an efficient checkout.
• Stocks shelves and displays neatly while following merchandising planograms to maximize sales.
• Completes curbside pickup orders by retrieving items, verifying contents, and ensuring timely delivery to customers’ vehicles.
• Maintains zone standards and merchandising standards at all times.
• Assists store management in achieving operational efficiency goals and loss prevention targets.
• Complies with all established company policies and processes.
• Supports store management in providing a safe working environment by identifying hazards and maintaining equipment.

Skills

Customer service

Cashiering

POS system

Merchandising

Stock replenishment

Teamwork

Attention to detail

Safety compliance

Education

High school diploma preferred

Tools

POS terminal

Job description

ALDI USA is hiring a Store Associate to assist with merchandising, stocking, cashiering, and store upkeep in Wisconsin. The role emphasizes delivering excellent customer service while collaborating with the ALDI team.

The position is full-time with an average of 30+ hours per week and starts at $18.50 per hour, with scheduled increases over five years. This role requires standing, lifting up to 45 lbs, and operating store equipment.