Retail Associate — Customer Experience & Store Ops

The TJX Companies, Inc.; Medina (OH); On-site; USD 17,908 - 20,664; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Child care discounts

Cell phone discounts

Pet insurance

Job summary

Marshalls in Medina, OH is hiring to deliver a top-tier customer experience and maintain a clean, organized store environment. You will engage with customers, adhere to standards, and may be cross-trained across store areas to support the business.

Responsibilities include processing transactions, promoting credit/loyalty programs, and upholding safety and loss prevention guidelines. Flexible scheduling and teamwork are valued in this role.

Qualifications

• Excellent customer service skills.
• Capable of multi-tasking.
• Strong communication and organizational skills with attention to detail.
• Able to respond to changes in direction or unexpected situations.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with all customers and maintaining a clean, organized store environment.
• Adhere to operational, merchandise, and loss prevention standards.
• May be cross-trained to work in multiple areas of the store to support business needs.
• Accurately ring customer purchases/returns and handle cash according to procedures.
• Promote credit and loyalty programs and uphold merchandising standards.
• Maintain store cleanliness and participate in safety and loss prevention programs.
• Other duties as assigned.

Skills

Customer service

Multitasking

Attention to detail

Flexibility

Communication

Job description

Marshalls in Medina, OH is hiring to deliver a top-tier customer experience and maintain a clean, organized store environment. You will engage with customers, adhere to standards, and may be cross-trained across store areas to support the business.

Responsibilities include processing transactions, promoting credit/loyalty programs, and upholding safety and loss prevention guidelines. Flexible scheduling and teamwork are valued in this role.