Retail Associate: Customer Experience & Sales (Flexible Hours)

R551US The Finish Line, Inc.; Port Reading (NJ); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

401K plan

Job summary

The Finish Line, Inc. in New Jersey seeks an Associate to support daily store operations and deliver exceptional customer experiences. You will help drive sales, manage inventory and merchandising, and participate in order fulfillment and store maintenance.

This role requires strong customer service skills, reliability, and the ability to work a fast-paced environment. Weekend and holiday availability is expected.

Qualifications

• Proven experience in retail or similar role, with a track record of achieving sales targets.
• Passion for delivering outstanding customer service and creating memorable shopping experiences.
• Strong interpersonal and communication skills.
• Ability to work in a fast‑paced environment and handle multiple tasks simultaneously.
• Positive attitude, reliability, and a strong work ethic.
• Willingness to work flexible hours, including weekends and holidays.
• Basic math skills and familiarity with POS systems.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Skills

Retail experience

Sales targets

Customer service

Interpersonal skills

Communication skills

Multi-tasking

Reliability

Flexible hours

Tools

POS systems

Job description

The Finish Line, Inc. in New Jersey seeks an Associate to support daily store operations and deliver exceptional customer experiences. You will help drive sales, manage inventory and merchandising, and participate in order fulfillment and store maintenance.

This role requires strong customer service skills, reliability, and the ability to work a fast-paced environment. Weekend and holiday availability is expected.