Retail Experience Associate — Growth, Service & Team

Finish Line; Normal (IL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Employee discounts

401K plan

Job summary

The Finish Line is looking for an Associate to support daily store operations and deliver exceptional customer experiences. You will assist with merchandising, checkout, inventory, and service, helping drive store performance and contribute to our growth.

The role requires reliability and the ability to multitask in a fast-paced retail environment. Weekend and holiday availability, a positive attitude, and good communication are essential.

Qualifications

• Experience in retail or similar role and proven sales targets.
• Customer-centric attitude and ability to deliver outstanding service.
• Strong communication and collaboration skills in a fast-paced environment.
• Willingness to work flexible hours, including weekends and holidays.
• Basic math and comfort with POS systems.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs and ensuring high service standards.
• Drive store sales and profitability through effective merchandising, promotions, and targets.
• Participate in daily operations including inventory management and store upkeep.
• Collaborate with team to meet sales and safety guidelines, policies, and procedures.
• Take on additional duties and projects as required.

Skills

Customer service

Communication

Teamwork

Flexibility

Tech literacy

Tools

POS systems

Job description

The Finish Line is looking for an Associate to support daily store operations and deliver exceptional customer experiences. You will assist with merchandising, checkout, inventory, and service, helping drive store performance and contribute to our growth.

The role requires reliability and the ability to multitask in a fast-paced retail environment. Weekend and holiday availability, a positive attitude, and good communication are essential.