Retail Associate: Customer Experience & Merchandising

The TJX Companies, Inc.; Town of Greece (NY); In loco; USD 22.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

Associate discount

401(k) plan

Health/dental/vision insurance

Paid holidays/vacation/sick

Scholarship program

Descrizione del lavoro

Marshalls, part of The TJX Companies, Inc., invites you to grow with a world‑leading off-price retailer. You’ll deliver a highly satisfying customer experience, maintain a clean store, and support operations across diverse areas of the store in Greece, NY.

The role emphasizes customer service, teamwork, and adherence to policies, with opportunities to promote programs and participate in store improvements. Competitive pay starts at $16.00–$16.50 per hour, plus benefits.

Competenze

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Mansioni

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Conoscenze

Customer service

Flexible schedule

Communication skills

Attention to detail

Multi-tasking

Heavy lifting

Team collaboration

Retail experience

Descrizione del lavoro

Marshalls, part of The TJX Companies, Inc., invites you to grow with a world‑leading off-price retailer. You’ll deliver a highly satisfying customer experience, maintain a clean store, and support operations across diverse areas of the store in Greece, NY.

The role emphasizes customer service, teamwork, and adherence to policies, with opportunities to promote programs and participate in store improvements. Competitive pay starts at $16.00–$16.50 per hour, plus benefits.