Retail Associate: Customer Experience & Merchandising

The TJX Companies, Inc.; Pooler (GA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/Dental/Vision

HSA

Health care FSA

Life insurance

Paid parental leave

Paid holidays/vacation/sick

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. in Pooler, GA is hiring a Retail Associate to deliver a superior customer experience and uphold store standards.

You will engage customers, process transactions, promote credit and loyalty programs, and support merchandising, safety, and loss prevention while adapting to store needs and maintaining a clean, welcoming environment. This position requires flexibility in scheduling and the ability to multitask, handle changing directions, and work well with peers in a

Qualifications

• Excellent customer service skills required and preferred.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to lift heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and embodying customer experience principles.
• Adhere to operational, merchandising, and loss prevention standards.
• Cross-train to work in multiple areas of the store.
• Role model customer experience practices with customers and peers.
• Support a positive store culture with honesty, integrity, and respect.
• Accurately ring purchases/returns and count change per procedures.
• Promote credit and loyalty programs.
• Maintain merchandising philosophy and follow procedures.
• Process and prepare merchandise for the sales floor per standards.
• Participate in store recovery and maintain cleanliness and safety.
• Provide and accept recognition and constructive feedback.
• Adhere to labor laws, policies, and procedures.
• Support shrink reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Multitasking

Flexibility

Teamwork

Lifting objects

Job description

The TJX Companies, Inc. in Pooler, GA is hiring a Retail Associate to deliver a superior customer experience and uphold store standards.

You will engage customers, process transactions, promote credit and loyalty programs, and support merchandising, safety, and loss prevention while adapting to store needs and maintaining a clean, welcoming environment. This position requires flexibility in scheduling and the ability to multitask, handle changing directions, and work well with peers in a