Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Griffin (GA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

HSA

Life insurance

Short/long term disability

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. is seeking an energetic retail associate at Marshalls in Griffin, GA. You will deliver an outstanding customer experience, maintain store standards, and support various store areas as needed to drive the business.

Key responsibilities include processing transactions, promoting credit and loyalty programs, and upholding merchandise and safety policies. A team-based, inclusive culture is emphasized with opportunities for growth and benefits.

Qualifications

• Customer service experience preferred.
• Ability to work flexible shifts to meet business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced retail environment.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodations.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfying customer experience by engaging with customers and maintaining a clean, organized store environment.
• Adhere to operational, merchandising, and loss prevention standards.
• May be cross-trained to work in multiple store areas to support business needs.
• Model established customer experience practices with internal and external customers.
• Support a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases/returns and handle cash per procedures.
• Promote credit and loyalty programs.
• Process and prepare merchandise for the sales floor per company standards.
• Participate in store recovery and upkeep of cleanliness and organization.
• Assist with safety compliance and shrink reduction initiatives.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is seeking an energetic retail associate at Marshalls in Griffin, GA. You will deliver an outstanding customer experience, maintain store standards, and support various store areas as needed to drive the business.

Key responsibilities include processing transactions, promoting credit and loyalty programs, and upholding merchandise and safety policies. A team-based, inclusive culture is emphasized with opportunities for growth and benefits.