Retail Associate — Customer Experience & Merchandising

The TJX Companies, Inc.; Statesboro (GA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

The TJX Companies, Inc. in Statesboro GA is seeking a store associate to deliver a highly satisfied customer experience, engage with customers, maintain an organized sales floor, and support the store across departments.

You will promote our credit and loyalty programs, handle transactions accurately, follow merchandising procedures, assist with recovery and safety, and work with peers to meet store goals. Flexible scheduling is required.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Multi-tasking

Flexibility

Teamwork

Job description

The TJX Companies, Inc. in Statesboro GA is seeking a store associate to deliver a highly satisfied customer experience, engage with customers, maintain an organized sales floor, and support the store across departments.

You will promote our credit and loyalty programs, handle transactions accurately, follow merchandising procedures, assist with recovery and safety, and work with peers to meet store goals. Flexible scheduling is required.